For nearly 30 years, Tiya Jackson has lived inside the revenue cycle, working within Aetna, Cigna, Anthem, VA Premier, mental health organizations, laboratories, and DME suppliers. She has processed claims, managed precertification, posted payments, and led DME revenue cycle operations. That dual payer and provider background shaped Aptivara RCM, a firm designed to close the gap between what practices bill and what payers actually pay.
Tiya builds every workflow around accuracy, compliance, and persistence, and she insists that each claim is handled as if it belonged to her own family. Clients gain a hands-on expert who understands payer rules deeply and measures success by recovered revenue, reduced denials, and stronger financial stability.
After decades inside major insurers and provider organizations, we watched too many hardworking practices lose income to preventable billing errors, confusing payer rules, and weak follow-up. We built Aptivara RCM to permanently reverse that pattern, reduce your administrative burden, and create more predictable, reliable revenue for your practice.
Tiya Jackson founded Aptivara RCM to give small and mid-size practices access to the same level of payer-savvy expertise large systems enjoy. Her experience at Aetna, Cigna, Anthem, VA Premier, and DME and mental health providers revealed a consistent truth, revenue is lost when billing lacks precision, compliance, and persistence.
Our mission is straightforward, protect every earned dollar through end-to-end, accuracy-first revenue cycle management. We specialize in DME and mental health billing so we can anticipate payer rules, prevent denials, and work A/R with purpose. Practices gain steadier cash flow, clearer reporting, and the freedom to focus on patient care instead of chasing claims.
We continue to invest in advanced credentials and service expansion, including CPC certification in progress and planned offerings in credentialing and revenue cycle auditing. This growth keeps our guidance aligned with evolving payer policies and audit standards. Providers who partner with us today gain a long-term ally committed to continually strengthening their financial infrastructure.